Contact Us 415-366-8120

Click to Call: (415) 366-8120

Privacy Policy

DRM Web Site Privacy Policy

YOUR PRIVACY IS IMPORTANT TO DRM Computer Recycling.

DRM understands your concerns about the privacy of data you may submit through this DRM Web site. This policy provides you information about what type of information is gathered and tracked on the Web site, how the information is used, and with whom the information is shared.

The information we collect.

In general, you can visit this website without telling us who you are or revealing any personal information about yourself. There are times, however, when we may need information from you. Personal information like your name, postal address and e-mail address is obtained only when voluntarily submitted.

DRM collects two types of information about users of this Web site; "Personal Information" (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous "Aggregate Information" (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, DRM does not collect Personal Information in connection with your use of this Web site.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Iron Mountain delete or update your Personal Information

In order to accommodate your information request, we ask you to submit your name, title, company affiliation (if any), mailing address, telephone number and e-mail address. At your option, you may also provide us with the best time at which to contact you, the annual revenues of the company with which you are affiliated, the number of employees of the company you are affiliated with, and other relevant comments [if a comment field exists for the information you have requested]. By providing your personal information to DRM via its website, you agree to the terms of this policy and to receive communications from DRM.

How we use the information we collect.

We will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to DRM and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

DRM may, from time to time, share your Personal Information with marketing consultants, in which case, the consultants shall be prohibited from using your Personal Information except with respect to assisting DRM in the sale of its services and products, and the consultants shall also be required to comply with the terms of this policy.

Web Server Logs

In the process of administering this site, we maintain and track usage through Web server logs. Web server logs provide information such as what types of browsers are accessing our site, what pages receive high traffic, and the times of day our servers experience significant load. We use this information to improve the content and navigation features of our site. Anonymized or aggregated forms of this data may be used to identify future features and functions to develop for the site and to provide better customer service.

How We Use Your Information

DRM may use your personal information to:

  • Fulfill subscription requests, orders for software and services made online and to provide other information you request
  • Make the website easier for you to use
  • Help us customize content most relevant to your interests
  • Notify you about important news concerning DRM
  • Notify you of new products and services, product updates, technical support issues, events and special offers we think you may be interested in
  • Promote our products and services on our website and third party partners' websites
  • Prevent and detect fraud or other prohibited or illegal activity
  • Protect the security and integrity of the website

We do analyze some of our Web services such as registrations, demos, downloads, and e-mail responses at the individual level in order to improve the quality of those offerings and to better tailor our marketing to our customers' needs.

How We Share Your Information

We may share the personal data you provide with other DRM entities and/or business partners for purposes related to those described above. We will not sell, rent or lease to others your personally identifiable information. DRM reserves the right to disclose any and all pertinent information to law enforcement or other governmental officials as we, in our sole discretion, believe necessary or appropriate.

Choice / Opt-Out

DRM offers you the choice of receiving different types of communication and information related to our company, products and services. You may subscribe to e-newsletters or other publications; you may also elect to receive marketing communications and other special offers from us via e-mail. If at any time you would like to change your communication preferences, we provide unsubscribe links and an opt-out mechanism for your convenience.

Our Commitment to Data Security

DRM is concerned about the security of your information. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption technology when collecting or transferring sensitive data such as credit card information. Credit card numbers are used only for processing payment and are not used for other purposes.

External Links

Links to third-party websites from this website are provided solely as a convenience to you. If you use these links, you will leave this site. We have not reviewed these third-party sites and do not control them. DRM does not assume responsibility for any of these sites, their content, or their privacy policies. DRM does not endorse or make any representations about them or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this site, you do so at your own risk.

How we use cookies and other technologies.

General - When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site, and the amount of time you spent viewing the site. In addition, DRM may track your response to DRM's advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for DRM. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

How we protect and store your information.

DRM takes seriously the security of the information it collects. DRM has therefore implemented technology and security policies and procedures intended to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the data concerned.

Personal Information collected via this Web site is stored on servers in the USA, and these servers are subject to DRM's IT security policies and procedures. If you are located in another jurisdiction, you should be aware that your Personal Information once collected will be transferred to our servers, and the USA currently does not have uniform data protection laws.

DRM's Business Ethics Program

Disclosures made pursuant to DRM's Business Ethics Program are covered by DRM's Code of Ethics and Business Conduct in lieu of this privacy policy.

Changes to This Statement

If there are updates to the terms of DRM's online Privacy Statement, we will post those changes here and update the revision date in this document so that you will always know what information we collect online, how we use it, and what choices you have. Your continued use of DRM's website following the posting of changes to this Privacy Statement means you accept those changes.

Your Acceptance of These Terms

By using DRM's website, you signify your assent to this Privacy Statement.

How to Contact Us

Should you have comments or questions about this Privacy Statement, you may e-mail us at: privacy@computerrecyclingsf.com.

You may also contact us via postal mail at the following address:

DRM Computer Recycling
2375 Davis St, San Leandro, CA 94577
ATTN: Legal Division / Privacy Officer

Revised January 5, 2018

Is DRM the right solution for your business?
Thoughts? Want to learn more? Let’s talk.

Call: (415) 366-8120